How to Get Help

Unlimited Support

Did you know you get unlimited support along with your Bionic subscription?

Your Client Success Team

At Bionic, the customer support team is called the "Client Success Team". Our goal is not to simply show you how to press the right buttons on the software, our goal is to help you to achieve business success using the software. This means going above and beyond to help you achieve your objectives.

We're happy to help you to get quick answers or advice on any thorny issues. We're willing to roll up our sleeves and work along side you! You should feel free to contact us for anything - big or small. Here's how to reach us..

By Telephone

Call [phone] extension 3

By Email

Email [e-mail]

By Live Chat

Simply begin chatting in the chat window available after logging in. 

Hours of Operation

Currently, help desk hours of operation are Weekdays 9:00 a.m. - 5:00 p.m. US Eastern Time.