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Login stuck on "preparing workspace.."

When trying to login into Bionic and you seem to get stuck on a screen that says “Loading” or “Preparing your workstation” the first thing to do is to check to see if you have an ad blocker running as an Extension or Ads-ons depending on what browser you are using. If you do have an ad blocker running, you will need to either disable the extension or whitelist bionic-ads.com.

This FAQ walks you through how to check if you have an ad blocker enabled on your browser. The process for white listing will differ with each ad blocker and you will need to contact the ad blocker company for those instructions.

For Chrome:

Click on the three vertical dots in the upper right corner.

In the drop down click on More Tools and then select Extensions.

This will open your list Extensions. You can then either deactivate your ad blocker extension or white list bionic-ads.com.

For Firefox:

Click on the three vertical lines in the upper right corner and click on Add-ons.      

You can then either deactivate your ad blocker extension or white list bionic-ads.com.

For Microsoft Edge:

Click the three horizontal dots and click on Extensions.  

This will show you your list of active extensions. You can then either deactivate your ad blocker extension or white list bionic-ads.com.

For Safari:

In the Menu Bar click Safari and select Preferences. Or press CMD and the comma key. 

On the Preferences window click extensions. This will show you your list of active extensions. You can then either deactivate your ad blocker extension or white list bionic-ads.com.

 

 

 

 

 

 

 

 

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